Legal

Privacy Policy

ZRemote Control is designed so that your data never reaches us. The PC app and the phone app talk to each other directly over your own network. There is no ZRemote cloud, no analytics SDK and no advertising.

Last updated: July 25, 2026

What we collect

Nothing automatically. The apps do not send usage statistics, crash reports, device identifiers or any other telemetry to us or to third parties.

We only hold information you deliberately send us: the contents of an email you write to support, and — if you buy a licence — the details our payment processor needs to complete the transaction.

What stays on your devices

None of the above is transmitted to us. Uninstalling the apps removes them from the device.

  • Your account username and a SHA-256 token derived from your password, stored on your PC.
  • The list of computers you have connected to, kept on your phone.
  • The certificate fingerprint of each PC you trusted, used to detect impostors.
  • Your custom shortcuts and app preferences.
  • Trial or licence status, stored in the Windows registry and in a local file.

What travels between your phone and your PC

Mouse and keyboard commands, media keys, file listings, the files you explicitly transfer, chat messages you type, and screen frames while streaming is active.

All of it goes directly from one device to the other over your local network, encrypted with TLS 1.3. The phone pins the PC certificate on first connection and refuses to connect if it changes.

If you choose to connect through a VPN such as Tailscale, that traffic is governed by the VPN provider you selected, not by us.

Payments

Licence purchases are handled by a third-party payment processor. They receive the billing details necessary to charge you and are responsible for them under their own privacy policy. We receive a record of the purchase and the email address used, so we can issue and support your licence key.

Website

This website is a set of static pages. It sets no tracking cookies and embeds no advertising or analytics scripts. The demonstration video, when present, is embedded in privacy-enhanced mode and only loads after you click play.

Our hosting provider keeps standard server logs (IP address, timestamp, requested page) for security and abuse prevention. We do not use them to build a profile of you.

Children

ZRemote is not directed at children under 13, and we do not knowingly collect information from them.

Your rights

Because we hold so little, most requests are simple. You may ask what we have about you, ask for a copy, ask for corrections, or ask us to delete it — including your support correspondence. Write to the privacy address below and we will respond within 30 days.

Depending on where you live, the LGPD (Brazil), the GDPR (European Union) or similar laws may give you these rights by statute. We apply them to everyone regardless.

Changes

If this policy changes materially, we will update the date at the top of this page and note the change in the release notes.

Contact

Questions about this document: privacy@zremote.app